Exchange & Returns form

We accept returns of items that are unused and in the same resalable condition that you received them in, within 10 days of delivery. They must also be in the original packaging with any original tags attached. Personalised/engraved items are not eligible for exchange or return for change of mind.

    Exchange & Returns Form


    Contact Name:*

    Contact Number: *


    Your Address:

    Please Note: We may contact you to gather more details about your exchange/returns/refund request in order to improve our product and customer service.

    Purchase From:*

    Product Model:*

    Order Date:*

    Order ID:*


    Brief Description of all the problems :*


    Please note:* For missing goods/goods received in bad condition / received the wrong item, please return your received item to No 123, Jalan Seri Impian 1, Taman Impian Height, 81300 Skudai, Johor, Malaysia. We will bear the return shipping charges and included them in the refund if we found out it is from our mistake.


    *I agree to receive marketing, advertising, and promotional information, materials, and/or documents relating to products, contests, services, and/or events from Ledlenser (including its affiliates/ related corporations, or third party organizations with which Ledlenser may collaborate) in the manner as set out in the Privacy Policy.


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