- Free Shipping is entitled to any purchase of RM200 and above.
- Order processing takes 1-2 business days and delivery usually takes about 2-3 working days.
- Shipping time/method selected begins as soon as your product leaves our warehouse.
- Shipping Tracking details will be sent to customer for delivery tracking purpose once the order is ready to be shipped from warehouse.
- Ledlenser Malaysia is closed on all public holidays, Saturday and Sunday. All orders will processed on the next working day.
- Skynet or Gdex : RM10
- J&T Express: RM 8
Please call Customer Service to request a return at +607 2872326. Be sure that the information from your packing slip and the name of the original purchaser of the order ready to provide to the customer service representative over the phone.
We offer a 30 days return policy on not opened purchases, which the item shall be return in the way of being received with the packing slip included.
The total refund will deduct the shipping cost each way. If the return is a result of our error, LEDLENSER Malaysia shall refund shipping charges and will compensate you for the return shipping of the item.
Note for engraved lights:
Engraving is a great way to make your LEDLENSER light uniquely yours. Please do allow 2 – 3 extra working days for processing for your order, do make sure your spelling and word written are correct, as we are not responsible for mis-entered requests and all engraved items are not returnable or refundable.
All return items should be return to
123, Jalan Seri Impian 1, Taman Impian Emas, 81300 Skudai, Johor, Malaysia.