{"id":148436,"date":"2021-11-03T11:46:24","date_gmt":"2021-11-03T03:46:24","guid":{"rendered":"https:\/\/woocommerce-772131-2623739.cloudwaysapps.com\/?page_id=148436"},"modified":"2023-12-28T11:27:40","modified_gmt":"2023-12-28T03:27:40","slug":"exchange-returns-form","status":"publish","type":"page","link":"https:\/\/www.ledlenser.my\/exchange-returns\/exchange-returns-form\/","title":{"rendered":"Exchange &#038; Returns Form"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"148436\" class=\"elementor elementor-148436\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-a4ec082 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"a4ec082\" data-element_type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[{&quot;jet_parallax_layout_image&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;_id&quot;:&quot;49242b2&quot;,&quot;jet_parallax_layout_image_tablet&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_image_mobile&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_speed&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:50,&quot;sizes&quot;:[]},&quot;jet_parallax_layout_type&quot;:&quot;scroll&quot;,&quot;jet_parallax_layout_direction&quot;:null,&quot;jet_parallax_layout_fx_direction&quot;:null,&quot;jet_parallax_layout_z_index&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_x&quot;:50,&quot;jet_parallax_layout_bg_x_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_x_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_y&quot;:50,&quot;jet_parallax_layout_bg_y_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_y_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_size&quot;:&quot;auto&quot;,&quot;jet_parallax_layout_bg_size_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_size_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_animation_prop&quot;:&quot;transform&quot;,&quot;jet_parallax_layout_on&quot;:[&quot;desktop&quot;,&quot;tablet&quot;]}]}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5405e8e\" data-id=\"5405e8e\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c455846 elementor-widget elementor-widget-heading\" data-id=\"c455846\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Exchange &amp; Returns form<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-c83392e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"c83392e\" data-element_type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[{&quot;jet_parallax_layout_image&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;_id&quot;:&quot;8669415&quot;,&quot;jet_parallax_layout_image_tablet&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_image_mobile&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_speed&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:50,&quot;sizes&quot;:[]},&quot;jet_parallax_layout_type&quot;:&quot;scroll&quot;,&quot;jet_parallax_layout_direction&quot;:null,&quot;jet_parallax_layout_fx_direction&quot;:null,&quot;jet_parallax_layout_z_index&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_x&quot;:50,&quot;jet_parallax_layout_bg_x_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_x_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_y&quot;:50,&quot;jet_parallax_layout_bg_y_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_y_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_size&quot;:&quot;auto&quot;,&quot;jet_parallax_layout_bg_size_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_size_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_animation_prop&quot;:&quot;transform&quot;,&quot;jet_parallax_layout_on&quot;:[&quot;desktop&quot;,&quot;tablet&quot;]}]}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-d456921\" data-id=\"d456921\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9eca70a elementor-widget elementor-widget-text-editor\" data-id=\"9eca70a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>We accept returns of items that are unused and in the same resalable condition that you received them in, within 10 days of delivery. They must also be in the original packaging with any original tags attached. Personalised\/engraved items are not eligible for exchange or return for change of mind.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-element elementor-element-f506500 elementor-widget elementor-widget-spacer\" data-id=\"f506500\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-cc895bb elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"cc895bb\" data-element_type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[{&quot;jet_parallax_layout_image&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;_id&quot;:&quot;b84871d&quot;,&quot;jet_parallax_layout_image_tablet&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_image_mobile&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_speed&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:50,&quot;sizes&quot;:[]},&quot;jet_parallax_layout_type&quot;:&quot;scroll&quot;,&quot;jet_parallax_layout_direction&quot;:null,&quot;jet_parallax_layout_fx_direction&quot;:null,&quot;jet_parallax_layout_z_index&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_x&quot;:50,&quot;jet_parallax_layout_bg_x_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_x_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_y&quot;:50,&quot;jet_parallax_layout_bg_y_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_y_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_size&quot;:&quot;auto&quot;,&quot;jet_parallax_layout_bg_size_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_size_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_animation_prop&quot;:&quot;transform&quot;,&quot;jet_parallax_layout_on&quot;:[&quot;desktop&quot;,&quot;tablet&quot;]}]}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-b69abf8\" data-id=\"b69abf8\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e24b372 elementor-widget elementor-widget-contact-form-7\" data-id=\"e24b372\" data-element_type=\"widget\" data-widget_type=\"contact-form-7.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"elementor-contact-form-7 jet-elements\">\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f148444-o1\" lang=\"en-US\" dir=\"ltr\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/wp-json\/wp\/v2\/pages\/148436#wpcf7-f148444-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\">\n<div style=\"display: none;\">\n<input type=\"hidden\" name=\"_wpcf7\" value=\"148444\" \/>\n<input type=\"hidden\" name=\"_wpcf7_version\" value=\"5.9.3\" \/>\n<input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/>\n<input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f148444-o1\" \/>\n<input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/>\n<input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/div>\n<h2 style=\"text-align: center;\"><strong>Exchange &amp; Returns Form<\/strong>\n<\/h2>\n<p>&nbsp;\n<\/p>\n<h3>Contact Name:*\n<\/h3>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Your Name\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span>\n<\/p>\n<h3>Contact Number: *\n<\/h3>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-phone\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-tel wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-tel\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Your Contact Number\" value=\"\" type=\"tel\" name=\"your-phone\" \/><\/span>\n<\/p>\n<h3>E-mail:\n<\/h3>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"example@example.com\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span>\n<\/p>\n<h3>Your Address:\n<\/h3>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-address\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Your Address\" value=\"\" type=\"text\" name=\"your-address\" \/><\/span>\n<\/p>\n<p><strong>Please Note: We may contact you to gather more details about your exchange\/returns\/refund request in order to improve our product and customer service.<\/strong>\n<\/p>\n<h4>Purchase From:*\n<\/h4>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"purchase-from\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Country \/ Online or physical store \/ Shop Name\" value=\"\" type=\"text\" name=\"purchase-from\" \/><\/span>\n<\/p>\n<h4>Product Model:*\n<\/h4>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-product-name\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Product Model\" value=\"\" type=\"text\" name=\"your-product-name\" \/><\/span>\n<\/p>\n<h4>Order Date:*\n<\/h4>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"order-date\"><input class=\"wpcf7-form-control wpcf7-date wpcf7-validates-as-required wpcf7-validates-as-date\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"dd\/mm\/yyyy\" value=\"\" type=\"date\" name=\"order-date\" \/><\/span>\n<\/p>\n<h4>Order ID:*\n<\/h4>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"order-id\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Order Id \/ Invoice\" value=\"\" type=\"text\" name=\"order-id\" \/><\/span>\n<\/p>\n<p>&nbsp;\n<\/p>\n<h3>Brief Description of all the problems :*\n<\/h3>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"reason-request\"><span class=\"wpcf7-form-control wpcf7-checkbox wpcf7-validates-as-required\"><span class=\"wpcf7-list-item first\"><label><input type=\"checkbox\" name=\"reason-request[]\" value=\"Goods not received\" \/><span class=\"wpcf7-list-item-label\">Goods not received<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"reason-request[]\" value=\"Request for goods exchange\" \/><span class=\"wpcf7-list-item-label\">Request for goods exchange<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"reason-request[]\" value=\"Received the wrong item\" \/><span class=\"wpcf7-list-item-label\">Received the wrong item<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"reason-request[]\" value=\"Goods received in bad condition\" \/><span class=\"wpcf7-list-item-label\">Goods received in bad condition<\/span><\/label><\/span><span class=\"wpcf7-list-item last\"><label><input type=\"checkbox\" name=\"reason-request[]\" value=\"Others, please indicate reasons\" \/><span class=\"wpcf7-list-item-label\">Others, please indicate reasons<\/span><\/label><\/span><\/span><\/span>\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"problem-description\"><textarea cols=\"40\" rows=\"10\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" placeholder=\"Others, please indicate reasons\" name=\"problem-description\"><\/textarea><\/span>\n<\/p>\n<h4>&nbsp;\n<\/h4>\n<p><strong>Please note:* For missing goods\/goods received in bad condition \/ received the wrong item, please return your received item to No 123, Jalan Seri Impian 1, Taman Impian Height, 81300 Skudai, Johor, Malaysia. We will bear the return shipping charges and included them in the refund if we found out it is from our mistake.<\/strong>\n<\/p>\n<p>&nbsp;\n<\/p>\n<p><strong>*I agree to receive marketing, advertising, and promotional information, materials, and\/or documents relating to products, contests, services, and\/or events from Ledlenser (including its affiliates\/ related corporations, or third party organizations with which Ledlenser may collaborate) in the manner as set out in the Privacy Policy.<\/strong>\n<\/p>\n<p>&nbsp;\n<\/p>\n<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Submit\" \/>\n<\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n<\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Exchange &amp; Returns form We accept returns of items that are unused and in the same resalable condition that you received them in, within 10 days of delivery. They must also be in the original packaging with any original tags attached. Personalised\/engraved items are not eligible for exchange or return for change of mind. Exchange [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":148430,"menu_order":0,"comment_status":"open","ping_status":"closed","template":"elementor_header_footer","meta":{"content-type":"","footnotes":""},"_links":{"self":[{"href":"https:\/\/www.ledlenser.my\/wp-json\/wp\/v2\/pages\/148436"}],"collection":[{"href":"https:\/\/www.ledlenser.my\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.ledlenser.my\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.ledlenser.my\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ledlenser.my\/wp-json\/wp\/v2\/comments?post=148436"}],"version-history":[{"count":0,"href":"https:\/\/www.ledlenser.my\/wp-json\/wp\/v2\/pages\/148436\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/www.ledlenser.my\/wp-json\/wp\/v2\/pages\/148430"}],"wp:attachment":[{"href":"https:\/\/www.ledlenser.my\/wp-json\/wp\/v2\/media?parent=148436"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}