Payment, Shipping & Delivery
Ledlenser uses the best carriers in the business to make sure your order gets to you on time.
Ledlenser Malaysia is closed on all public holidays, Saturday and Sunday. All orders will processed on the next working day.
All ready stock ship out from Johor Bahru. Our shipping is free of charge from a purchase value of RM200. For deliveries below this value, shipping costs of RM10 – RM15 will be charged for deliveries within Malaysia.
Learn more about shipping times, methods, costs, and carriers.
When can I expect my order?
Shipping Tracking details will be sent to customer for delivery tracking purpose once the order is ready to be shipped from warehouse.
Once your order has been handed over to the carrier for delivery, you will receive a shipment notification email with a shipment tracking number, you can track the shipment any time.
Delivery will take 1-2 working days for West Malaysia and 2-7 working days for East Malaysia after the order has shipped.
All delivery lead times are estimated.
How much am I charged for shipping?
Shipping charges of RM 10 to West Malaysia
Shipping charges of RM15 to East Malaysia
Enjoy Free Shipping for order above RM200
What payment options do I have?
We offer you a number of popular payment options in our online store: FPX payment, Online Bank Payment, Credit or Debit Card, Grab Pay, Offline Bank Transfer, Offline TnG eWallet.
For TnG eWallet, click the link below and make the payment.
Make your payment directly into our bank account. Please use your Order ID as the payment reference. Your order will not be shipped until the funds have cleared in our account.
Bank: PUBLIC BANK
Bank Account: 3193279436
Account Name: BEAMFIELD SDN BHD
Can I have my order delivered to an address other than my home?
For your convenience, you may prefer to have your order delivered to an alternative address such as your office address.
If you choose to deliver to your office, please include the business name in the shipping address.
Please note, if you choose this option, goods may be left with reception.
What happens if my delivery goes missing or is damaged?
In case of any problems with your delivery, Ledlenser will be in direct contact with the carrier to resolve the issue as quickly as possible with as little inconvenience to you.
We will make every effort to contact you and keep you informed of the progress of our investigation and where appropriate, deliver a replacement.
If you have already received your order and find that it is damaged, please contact us at:
Out of stock?
We strive to deliver your order within the delivery time.
However please note that in the event of stock unavailability of items ordered, we may need to source from other stock locations.
We will inform you within 2-3 business days and we seek your kind understanding in the delay of the shipment pertaining to stock availability.
If you have any questions on items that are not available online, please contact us at:
Money Back Guarantee
Returns & Exchanges
Free shipping
On orders over RM200. This offer is valid on all our store items.
Customer Support
WhatsApp: 07 - 287 2326
Office: 07 - 287 2326
Mon - Fri: 9:00 am to 5:30 pm
